Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using any website, application, product, or service operated by Anthony West Holdings and its subsidiary entities (collectively, "AWH," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please discontinue use of our services immediately.

These Terms apply to all visitors, users, subscribers, and any other persons who access or use our services, including but not limited to the following properties and ventures:

• www.anthonywestinc.com (parent site)
• Zenna (AI platform)
• Zenna World (immersive experiences)
• 360 Asset Ready (media preparation utility)
• 360 Aware (contextual intelligence)
• The Uncanny Upgrade (podcast)
• Fire Island Records (music label)
• PNR Studios (creative production)
• Pines Nursery Rhymes (narrative audio)
• Edison Incubator (AI research lab)

2. Changes to Terms

AWH reserves the right to modify or update these Terms at any time without prior notice. Changes become effective upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically for updates.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

• Use our services in any way that violates any applicable federal, state, local, or international law or regulation
• Attempt to gain unauthorized access to any portion of our services, systems, or networks
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
• Use any automated systems, bots, or scrapers to access our services without written permission
• Transmit any material that is defamatory, obscene, fraudulent, or otherwise objectionable
• Impersonate or attempt to impersonate AWH, an AWH employee, or any other person or entity

4. Intellectual Property

All content, features, and functionality on our services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and their selection and arrangement, are the exclusive property of Anthony West Holdings or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The names, logos, and branding associated with Anthony West Holdings and all subsidiary entities are trademarks of AWH. You may not use any of these marks without prior written consent.

5. Patent & Proprietary Technology Notice

Certain technologies, systems, and processes developed by AWH and its subsidiaries are proprietary and may be the subject of pending or issued patents. Unauthorized reproduction, reverse engineering, or use of proprietary technology is strictly prohibited and may result in legal action.

6. User Accounts & Registration

Certain services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. AWH reserves the right to suspend or terminate accounts that violate these Terms.

7. Subscriptions & Email Communications

By subscribing to updates, newsletters, or notifications through our services, you consent to receiving periodic email communications from AWH and its subsidiary entities. These may include:

• Product and service announcements
• Company news and updates
• Event invitations
• Content recommendations

You may unsubscribe from email communications at any time by clicking the "unsubscribe" link included in every email, or by contacting us directly at the address provided below.

8. SMS & Text Messaging Communications

8.1 Consent to Receive Messages

By providing your telephone number and opting in to receive text messages from AWH or any of its subsidiary entities, you expressly consent to receive recurring automated and non-automated SMS/MMS messages, including but not limited to:

• Account notifications and verification codes
• Service alerts and status updates
• Transactional messages (order confirmations, appointment reminders)
• Promotional messages and special offers (only if you separately opted in)
• Customer support communications

Consent to receive messages is not a condition of purchasing any goods or services. Message frequency varies depending on the nature of the communication and your interactions with our services.

8.2 Message & Data Rates

Standard message and data rates may apply depending on your wireless carrier and mobile plan. AWH is not responsible for any charges incurred from receiving text messages. Please consult your wireless carrier for details about your messaging plan.

8.3 Supported Carriers

SMS services are supported on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. International carrier support may vary. AWH does not guarantee message delivery on all carriers.

8.4 How to Opt Out of SMS/Text Messages

You may opt out of receiving SMS/text messages from AWH at any time using any of the following methods:

After opting out, you may continue to receive transactional messages related to active orders, security alerts, or account verification until any pending transactions are completed. To fully cease all communications, please also close any active accounts.

8.5 How to Opt Back In

If you previously opted out and wish to receive SMS messages again, you may re-opt in by:

• Texting START to the number from which you previously received messages
• Re-enrolling through our website or application where SMS opt-in is offered
• Contacting us at privacy@anthonywestinc.com to request re-enrollment

8.6 Help & Support

For questions or assistance regarding our SMS program, you may text HELP to any number from which you received a message, or contact us at privacy@anthonywestinc.com.

8.7 SMS Program Terms

AWH will not sell, rent, or share your telephone number or SMS opt-in data with third parties for their marketing purposes. Information collected through SMS programs is used solely for the purposes described in these Terms and our Privacy Policy.

9. Privacy & Data Protection

AWH takes your privacy seriously. Our collection, use, and protection of personal information is governed by our commitment to data minimization and industry best practices. Key principles include:

• We collect only the personal information necessary to provide and improve our services
• We do not sell your personal information to third parties
• We implement reasonable security measures to protect data from unauthorized access
• We comply with applicable data protection laws including CCPA and relevant state privacy regulations
• You have the right to request access to, correction of, or deletion of your personal data

For detailed information about our data practices, please contact privacy@anthonywestinc.com.

10. Third-Party Services & Links

Our services may contain links to third-party websites, integrations, or services not operated by AWH. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of any third-party service is at your own risk and subject to that party's terms and conditions.

Third-party services used in connection with our platforms may include, but are not limited to, payment processors, analytics providers, cloud hosting services, and telecommunications providers (including Twilio for SMS/messaging services).

11. AI-Generated Content & Interactions

Certain AWH services and subsidiaries, including Zenna and Edison Incubator, utilize artificial intelligence technologies. By using these services, you acknowledge that:

• AI-generated content is provided "as is" and may not always be accurate, complete, or current
• AI interactions do not constitute professional advice (legal, medical, financial, or otherwise)
• AWH continuously works to improve AI accuracy and safety but cannot guarantee error-free outputs
• You are responsible for evaluating and verifying AI-generated content before relying on it

12. Limitation of Liability

To the fullest extent permitted by law, AWH and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

13. Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. AWH disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, secure, or error-free.

14. Indemnification

You agree to defend, indemnify, and hold harmless AWH and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of our services shall be instituted in the federal or state courts located in New York, and you consent to the jurisdiction of such courts.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with any other legal notices or agreements published by AWH on its services, constitute the entire agreement between you and AWH regarding your use of our services, superseding any prior agreements.

18. Contact Information

If you have any questions about these Terms & Conditions, our SMS program, or wish to exercise any of your rights, please contact us: